We finally had a chance to sit and think about the home buying process (both buying and selling) and realized just how smooth you made the entire process. We were thinking back to the first time when Fatema called you to set up a meet and greet and you were very gracious with your time. For our first meeting, you were very prepared with a detailed market evaluation of our house. This set up our expectations right away and we knew what to expect. On the buying front, it was great to go around and look at houses at our preferred times and you always went the extra step to reach out to your network to find homes that weren’t listed or that were coming down the road for us to consider. The offering process was also quick and easy. The first time it didn’t quite go as planned and your patience was very much appreciated. On the selling front, you gave us a range of what to expect and achieved the top end of that range which was fantastic! You almost secured us far more than we were expecting but it didn’t pan out (and that’s ok!). Even after the transactions were completed, you’ve been in touch regularly to clear up staging, connect us with the lawyer and get them our paperwork which is more than we expected. We wanted to sincerely thank you for your time and effort through the process and we will definitely be referring you to friends and family in the future.